Terms of service
OVERVIEW
Welcome to BeautyBurst. We are committed to providing our customers with a secure, reliable, and enjoyable online shopping experience.
Throughout this website, the terms "we", "us", and "our" refer to BeautyBurst. By accessing our website, browsing our products, placing an order, or using any of our services, you agree to be bound by these Terms of Service, together with our Privacy Policy and any other policies referenced on our website.
Our store is powered by Shopify, enabling us to offer a safe and efficient online shopping experience. While Shopify provides the e-commerce platform, all products and services available through this website are sold directly by BeautyBurst.
We encourage you to read these Terms carefully before using our website. They explain your rights and responsibilities, as well as important information regarding orders, deliveries, returns, privacy, and customer support.
If you do not agree with these Terms of Service or our Privacy Policy, please do not use our website or purchase products from us.
At BeautyBurst, customer satisfaction is our priority. If you have any questions about our products, services, or policies, our team is always happy to help.
SECTION 1 - ACCESS AND ACCOUNT
By using our website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use our services.
To place an order or access certain features of our website, you may be asked to provide information including your name, email address, billing address, delivery address, and payment details. You agree that all information provided is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
SECTION 3 - ORDERS
When you place an order through our website, you are offering to purchase the selected products. All orders are subject to acceptance and availability.
Once your order has been placed, you will receive an email confirming that we have received it. This does not constitute acceptance of your order. A contract between you and BeautyBurst is formed only when your order has been accepted and dispatched.
We reserve the right to refuse, cancel, or limit any order where necessary, including where products are unavailable, pricing errors occur, or fraudulent activity is suspected.
Your purchases are subject to our Refund and Returns Policy available on this website.
SECTION 5 - SHIPPING AND DELIVERY
We aim to dispatch orders within the timescales stated on our website. Delivery estimates are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by courier services, severe weather conditions, customs clearance processes, strikes, or circumstances beyond our reasonable control.
Risk in the products passes to you upon successful delivery to the delivery address provided. Ownership of the products remains with us until full payment has been received.
SECTION 6 - YOUR RIGHT TO CANCEL
If you are purchasing as a consumer in the United Kingdom, you may have the right to cancel your order within 14 days of receiving your goods under the Consumer Contracts Regulations.
To exercise your cancellation rights, please contact us by email or telephone before returning any items.
Products must be returned unused, in their original packaging, and in a resalable condition unless faulty.
Your statutory rights under the Consumer Rights Act 2015 remain unaffected.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide products or services shall be governed by and construed in accordance with the laws of England and Wales.
Any dispute arising from or relating to these Terms, our website, or any purchase made through our store shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 25 - CONTACT INFORMATION
We are committed to providing excellent customer service and are happy to assist with any questions regarding your order, products, returns, or these Terms of Service.
BeautyBurst (Owned by FSM2 Supplies Limited)
Old Fire Station Mews
Huddersfield
HD6 2AU
United Kingdom
Telephone: 07714 784804
Email: BeautyBurst.support@gmail.com
We aim to respond to all customer enquiries as quickly as possible during normal business hours.