STATEMENT

AUTHENTIC • UK STOCK • FAST DISPATCH

All branded products sold by BeautyBurst are sourced through established UK trade suppliers. We currently source our branded fragrance and beauty products from reputable UK wholesalers, including Beauty Fort and Cosmetic Plus.

We do not sell counterfeit, replica, imitation or unauthorised copies. Our products are purchased through established trade supply channels, and we retain purchase documentation and supplier records for our stock.

BeautyBurst is an independent retailer and is not affiliated with or endorsed by the individual brands unless expressly stated. All trademarks remain the property of their respective owners.

Responsible Person (UK Cosmetic Regulation):
All products sold by BeautyBurst comply with UK Cosmetic Regulation (EC) No. 1223/2009.
The Responsible Person for all items supplied is the accredited UK distributor or the original brand manufacturer, ensuring full safety assessment, product registration, and legal compliance.

Refund Policy

Returns & Refund Eligibility

BeautyBurst aims to ensure every customer is satisfied with their purchase. If you need to return an item, please review the conditions below.

Refunds and Cancellation Rights

You have the right to cancel your purchase within 14 days of receiving the goods or services (or, for goods, 14 days from the date you take possession of them), in accordance with applicable UK consumer protection laws.

If you exercise your right to cancel within this period, you will be entitled to a full refund of all amounts paid, subject to any applicable legal exceptions. Refunds will be processed using the original payment method within the timescales required by law.

This Refund Policy is intended to align with the cancellation rights set out in our Terms and Conditions.

Opened or Used Products

For hygiene and safety reasons, we cannot offer refunds or returns on any product that has been opened, unsealed, or used.

This applies to all fragrances, cosmetics, and BeautyBurst branded items.

How to Request a Return

To start a return, contact our support team:

• Email: BeautyBurst.support@gmail.com
• Chat: Use the BeautyBurst Chat Bot for quick assistance and return guidance.

Once approved, you will receive instructions on how to send the item back to us.

Contact Us

For support, questions, or help with your order, our team is here for you.

Email: BeautyBurst.support@gmail.com
Live Chat: Speak to us instantly through our BeautyBurst Chat Bot — available 24/7 on our website for order updates, product advice, and quick support.

We aim to reply to all emails within 24 hours.